22

EYE CONTACT

* Look at people. Don’t look over them, under them or around them.

* Engage people individually and collectively through eye contact. Rest on individuals and cover the audience.

* Make your eyes friendly, encouraging and inviting.

* Avoid flat or hostile eyes.

* Eyes are the most critical parts of the anatomy regarding gesture.

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23

GESTURE

* Compatible with the presenter and magnifying of speech.

* Gesture is a tool that can help emphasise and reinforce points.

* Overdoing gestures can undermine conversation because recipients are studying aspects of body language rather than listening to what is being said.

* Objects in hands can distract.