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KNOW HOW LANGUAGE WORKS

An intriguing element about language is the disconnect between its theory and practice. The theory of language can be reasonably straightforward and understandable as it is studied on paper: Language in practice and day-to-day terms of usage can be a lot more tricky. In Australian contexts, there are conversational factors of expression, the way words are emphasised, nuances, hidden messages, colloquialisms (phrases) and so on. There is also pitch, rhythm, tone, intonation and volume.

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LOOK AT YOUR AUDIENCE – EYE CONTACT

Of particular importance when communicating is to look at the people with whom we are talking. Eye contact is an indicator of confidence. To speak with eyes averted and not to look at people to whom we are talking is taken to indicate a lack of confidence, to be unsure of what we are saying or similar. It is a negative indicator. Similarly, if talking with a group, it is essential to include everyone within the ‘eye contact’ circle.