Businesses shoot themselves in the foot when profit at all costs becomes paramount. It is then that the customer and client becomes disaffected. They feel regarded as being pawns in a profit game.

It seems that many businesses are not particularly interested in business enhancement and public relations. Quotes sought for work needed are not offered or reluctantly provided. 

APATHY IS SAD!

There are businesses and proprietors who care. For some, there is the challenge of having staff engaged and interested. For others there are staff shortage issues. Employees turnover can be a problem. Skewed motivation is an issue when it is discovered employees are more interested in their salary than their work.

However, the apparent ‘don’t care and not interested’ is certainly inherent within the management of some businesses, particularly trades areas where work is plentiful. Further, there are some business which take the line of ‘the customer owes’ when it comes to arranging work to be done. In fifty year’s in the NT, both in remote areas and Darwin, I have seen and experienced plenty of both caring and disinterested businesses.