A problem for enterprise in the NT (and elsewhere) is the STICKABILITY of employees, particularly many of the younger set. Workers need to commit to their work, respecting ‘the boss and the business’.

It is important to INVITE CUSTOMER FEEDBACK and their genuine response to service rendered. Seek both compliment and suggestions that might lead to improvement of service delivery.

BRIEF DAILY SUMMARIES can be useful. Summary might include: *Activity/project; * How did I feel (+’s and -‘s); *What did I learn; * Implications for study/ work (tasks), people (relations) and self.