DON’T DISCOUNT IMPRESSIONS SPEECHES MAKE

Those who are in leadership positions in organisations would do well to reflect on benefits that accrue when employees are careful, accurate speakers, careful listeners and accurate, empathetic evaluators of the efforts of others.

To this end, encouraging them to join organisations promoting these skills would be wise.

How employees present to the public and those with whom business is done can build goodwill and appreciation for the organisation they represent.

Those in organisational leadership positions often overlook this area of need. That should not be the case.