In this day and age we are very quick to criticise, to point out mistakes, to suggest things that could be done better. We are not always appreciated have things that are done well. We are quick on the brickbats but reluctant when it comes to the Boquet’s. We need to remember to be appreciative, to thank people for the jobs that they do and to mean that genuinely. The best way of building atmosphere and harmony within an organisation is to recognise and appreciate the efforts others make.