WHEN SPEAKING MAINTAIN EYE CONTACT

Of particular importance when communicating is to look at people with whom we are talking. Eye contact is an indicator of confidence. To speak with eyes averted and not to look at people to whom we are talking is taken to indicate alack of confidence, to be unsure of what we are saying or similar. It is a negative indicator. Similarly, if talking with a group, it is important to include everyone within the ‘eye contact’ circle.

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