Most people, maybe 90% of we human beings do not know how to listen. They do not understand what listening is about how listening and reflection can help in making careful choices and rational decisions. They need to consider that the first and most important literacy skill is listening. It is from listening that speaking, reading and writing emerge. Listening and thinking are essentials when it comes to understanding. Too many people, both young and old, rush off at the mouth and don’t pause to reflect. Listen, think, then speak.